Shipping & Delivery Policy (Products)

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.

We do not ship Nursery Kart products out of India.

Orders are shipped within 10 – 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment is subject to Courier Company/post office norms. After placing the order, if that plant is not available with us in good condition, then we will send it within 30 to 45 days after loading new plants.

Nursery Kart is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Nursery Kart is in no way responsible for any damage to the order while in transit to the buyer.

Payments

Nursery kart is proud to use Razorpay, PayTM, and other online payment systems for fast, easy, and efficient secure payments. All major credit cards are accepted.

Shipping & Delivery Policy (Services)

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk.

How the delivery charge is calculated for multiple units and some products

For Indian customers, the shipping charge is Rs 47 to 87 for all orders.

We do not ship products out of India. For multiple products ordered the program adds up the weight of all the units ordered and charges a single delivery fee.

However, the delivery fee is calculated separately when a customer orders different plants to be delivered at different locations. This is because the products are being sourced and shipped from different cities.

Disclaimer

The product will be delivered to all urban areas in India serviceable by major courier agencies. For remote/rural areas the product will be sent by local couriers / Indian Speed Post and may take more time.

* No Deliveries on Sundays and National Holidays.

Cancellation Policy

Nursery Kart believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the Nursery Kart marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day, etc. These are limited-occasion offers and therefore cancellations are not possible.
In case of receipt of damaged or defective consumer durable items and nondurable items, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 1 day of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy

Orders delivered & accepted by the customer cannot be refunded. In case you feel the order is not as per specification, please contact our customer care team immediately in 24hrs @ care@nurserykart.in

Privacy Policy

Our website address is: https://nurserykart.in.

At Nursery Kart we recognize that privacy is very important. We promise to respect your contact preferences and protect your private information. This Privacy Policy describes the information that is collected, how it is used, and with whom it might be shared. This Privacy Policy applies to all of the services and products offered by nurserykart.in.

Please read carefully the Privacy Policy and the Terms of Use before you use our website, our tools, or our services and before conducting any type of transaction with us. By using any of our services, you accept the practices described in this Privacy Policy and you agree to be bound by the Terms of Use.

Data Collection

We do not store your credit card information or other sensitive data on our servers. Nursery Kart uses the services of the most secure payment gateway to provide safe and secure payment procedures. Your credit card information is never transmitted via our website since the payment gateway is responsible for collecting, storing, and encrypting your data. All the information that is collected is used for products and services provision, billing, identification and authentication, services improvement, contact, and research.

Nursery Kart does not share your email address or other personally identifying information with any third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

Cookies & Tracking Information

When your browser visits our website, a cookie is created on your computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive. The cookies are required in order to become a member of our service since they facilitate access to our website and improve the user experience.

We use cookies to record current session information, encrypt users’ login information, provide services, and compile analytics about our users. In addition, we may collect information about your browser type, your default language, the date-time of your visit, and similar information which helps us track users’ movements around our website and understand the trends.

At Nursery Kart we do our best to protect personal information from unauthorized access, alteration, or disclosure.

Data Protection and Security

We do not sell your Personal Information to anyone for any purpose. We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes. We have implemented encryption or other appropriate security controls to protect Personal Information when stored by Nursery Kart. All the passwords in our web service are hashed by using the SHA-1 cryptographic hash function. Both Nursery Kart and our third-party hosting vendors do their best to protect personal information from unauthorized access, alteration, or disclosure.

Information Sharing and Disclosure

Any personal information or content that you voluntarily disclose online (in reviews and discussion areas, within your public profile page, etc.) becomes publicly available and can be collected and used by others. Your account name (not your email address) is displayed to other users when you send comments or messages through our Blog/Forums and other users can contact you through messages and comments.

Creation of account and order placements deems the use of your email address without further consent for non-marketing or administrative purposes (such as notifying you of major website changes, updates on Terms and Conditions or Privacy Policy, alerting you to messages from other members, or for customer service purposes). We use your contact information to send you offers based on your previous orders and your interests.

We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the website and to create new features, functionality, and services by storing, tracking and analyzing user preferences and trends. When you post a comment or message, your Nursery Kart ID or username that you are posting under is visible to other users. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Nursery Kart does not rent or sell your personal information.

Nursery Kart will not share personal information about you with other people or other companies without your consent except to provide products or services you’ve requested and in the following circumstances: Nursery Kart may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas, warrants, court orders or legal process or to establish or exercise our legal rights or defend against legal claims. It may be necessary to share information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including without limitation, fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Use, or as otherwise permitted or required by law. Nursery Kart may share demographic information with business partners, such as “40% of users who regularly use Nursery Kart are between 50 and 55″ or similar. No personally identifiable information will ever be used without your permission.

We may release personally identifiable information and/or non-personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to comply with laws or respond to a court order, subpoena, or search warrant.

Nursery Kart reserves the right to use the business name, logo, and comments of its Registrants, Members, and Customers in marketing documents, on the Nursery Kart website, and in other marketing and promotional activities. At any time, the Registrants, Members, and Customers of the Service can send a written notice to withdraw this authorization.

Nursery Kart also reserves the right to disclose personally identifiable information and/or non-personally-identifiable information that Nursery Kart believes, in good faith, is appropriate or necessary to enforce our Member Agreement, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our web site and to protect the rights, property or personal safety of Nursery Kart, our users or others.

Changes and updates to this Privacy Notice

This Privacy Notice may be revised periodically. Please revisit this page to stay aware of any changes. In general, we only use your personal information in the manner described in the Privacy Notice in effect when we received the personal information you provided. Your continued use of the Nursery Kart websites constitutes your agreement to this Privacy Notice and any future revisions.

Android Application Privacy Policy

Force Majeure

https://nurserykart.in/ built the Nursery Kart app as a Commercial app. This SERVICE is provided by https://nurserykart.in/ and is intended for use as is.

This page is used to inform visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Nursery Kart unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to User Identification, SMS for OTP, and CALL PHONE. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Google Play Services
Firebase Analytics
Facebook
Crashlytics

Log Data

All graphics, designs, interfaces, photographs, logos, trademarks, sounds, computer code, music, artwork, visual interfaces, and contents are all owned and controlled by us; licensed, copyright, trademark laws, and various other property and competition laws are included. In this context, no content must be uploaded, copied, reproduced, posted, displayed, encoded, transmitted, or distributed in any way

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.